Terms of service
OVERVIEW
Welcome to Ang We Care. The terms “we”, “us” and “our” refer to Ang We Care FZE, a Free Zone Establishment duly registered in the United Arab Emirates under Sharjah Publishing City Free Zone Authority.
We operate this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein (including our Privacy Policy and Refund Policy), govern your access to and use of the Services.
By accessing, browsing, interacting with, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority under applicable UAE law, or that you have obtained consent from a parent or legal guardian.
To access certain Services or make purchases, you may be required to provide personal information including your name, email address, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to accurately display our products. However, product colors or appearance may vary depending on device settings, lighting, or screen configurations.
We do not guarantee that the appearance, quality, or performance of any product will meet your expectations. All product descriptions, images, and specifications are provided for informational purposes only and are subject to change without notice.
We reserve the right to modify or discontinue any product at any time without liability.
SECTION 3 – ORDERS
By placing an order, you submit an offer to purchase. All orders are subject to acceptance by us, and no order is deemed accepted until payment has been successfully processed and confirmed.
We reserve the right to refuse, cancel, or limit any order at our discretion, including due to stock limitations, pricing errors, or suspected fraud. If an order is cancelled or modified, we will attempt to notify you using the contact details provided at checkout.
All purchases are subject to our Refund Policy, available on our website.
Products are sold for personal use only and may not be resold or exported for commercial purposes.
SECTION 4 – PRICES AND BILLING
All prices are listed in United Arab Emirates Dirhams (AED) unless stated otherwise.
Prices, promotions, and availability are subject to change without notice. Prices do not include shipping fees, customs duties, or applicable taxes unless expressly stated.
You agree to provide accurate and complete billing and payment information. By submitting payment details, you confirm that you are authorized to use the selected payment method and that all charges incurred will be honored.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by courier services, customs clearance, or events beyond our control.
Risk of loss and title to products pass to you once the products are handed over to the shipping carrier.
Shipping destinations, fees, and timelines are displayed at checkout or outlined in our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All content available on the Services, including text, images, graphics, videos, logos, product designs, branding, and layout, is owned by or licensed to Ang We Care FZE and is protected under UAE and international intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any reproduction, distribution, modification, or exploitation without prior written consent is strictly prohibited.
All rights not expressly granted are reserved.
SECTION 7 – CONTENT & REVIEWS (USER-GENERATED CONTENT)
By submitting, posting, tagging, or otherwise sharing content with us — including reviews, testimonials, images, videos, or written feedback (“User Content”) — you grant Ang We Care FZE a worldwide, royalty-free, sublicensable right to use, reproduce, publish, adapt, and display such content for marketing, advertising, and promotional purposes.
This includes, but is not limited to, use in paid advertisements, social media campaigns, website content, emails, and other brand communications.
Creators or customers may request removal of their content from our marketing materials at any time by contacting angwecare6@gmail.com. Upon reasonable verification, such requests will be honored within a commercially reasonable timeframe.
You confirm that you own or have the necessary rights to any content you submit and that it does not infringe the rights of any third party.
SECTION 8 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control. These tools are provided “as is” and “as available” without warranties or endorsements. Your use of such tools is at your own risk.
SECTION 9 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing such sites is done at your own risk.
SECTION 10 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. Any purchases you make are directly with Ang We Care FZE, not Shopify.
You acknowledge and agree that Shopify bears no responsibility or liability for any transaction between you and us. You expressly release Shopify and its affiliates from all claims related to your purchases.
SECTION 11 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy available on our website.
By using the Services, you consent to the collection, processing, and transfer of your data in accordance with UAE data protection laws and Shopify’s privacy practices.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if information is inaccurate at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, abusive, fraudulent, or harmful purposes, including intellectual property violations, harassment, misinformation, or interference with system security.
We reserve the right to suspend or terminate access if violations occur.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time without notice. All outstanding obligations remain payable upon termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted under UAE law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Ang We Care FZE shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Ang We Care FZE, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Ang We Care FZE and supersede all prior agreements or communications.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, and the courts of the Emirate of Sharjah shall have exclusive jurisdiction.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24 – CONTACT INFORMATION
Trading Name: Ang We Care
Legal Entity: Ang We Care FZE
License Number: 4422116.01
Licensing Authority: Sharjah Publishing City Free Zone Authority
Business Address:
Business Centre, Sharjah Publishing City Free Zone,
Sharjah, United Arab Emirates
Email: angwecare6@gmail.com
Phone: +971 50 470 1691
